[Material]: Glass cup
[Customization description]: You need to send a high-definition photo of your pet. The customization cycle is about 2 weeks. You need to arrange the order. If there are many orders, it may take longer. We will try to arrange it within the specified time!
[About pigment]: Strictly select the Mona Lisa oil painting restoration brand Pebeo glass pigment, green and environmentally friendly! Healthy and safe!
[Common problem]: The cup is washed normally (non-violent scratching, steel ball rinsing) and the pattern on the cup surface will not fall off
【Note】: Custom products take a longer time to produce and are not easy to make. Once the order is confirmed, it will be directly sent to the designer according to the order. There are no refunds once the order is placed, please purchase with caution.
For all orders exceeding a value of 400USD shipping is offered for free.
Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item.
Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item, only in the case of:
– Received the wrong item.
– Item arrived not as expected (ie. damaged packaging).
– Item had defects.
– Over delivery time.
– The shipper does not allow the goods to be inspected before payment.
The returned product(s) must be in the original packaging, safety wrapped, undamaged and unworn. This means that the item(s) must be safely packed in a carton box for protection during transport, possibly the same carton used to ship to you as a customer.
OUR ADVANTAGES
Ultra - Custom Art
Craft unique pet - themed masterpieces
Top - Grade Materials
Use premium, long - lasting stuff
Emotion - Filled Design
Blend love and memories in design
